Yes. You can complete your order first and send your prescription afterward. This makes it easier to reserve your frame and finish your purchase without delay.

Most Frame of Choice products can be ordered with a range of prescription options, including single vision, progressive, and readers, depending on the frame and lens selection.

In many cases, yes. Prescription eyewear is often eligible for FSA or HSA reimbursement. Check with your plan provider for specific coverage details. Learn More HERE

Frame sizing is listed on each product page when available. If you already wear glasses, you can often compare the measurements from your current pair to help choose the best fit.

Some vision insurance plans may reimburse all or part of your prescription eyewear purchase. Coverage varies by provider and plan, so we recommend checking your benefits directly. Here is how to submit to insurance company HERE

You can upload your prescription during checkout or send it later if needed. If you do not have it ready at the time of purchase, you can still place your order.

Lens options may include standard prescription lenses, upgraded materials, blue light filtering, anti-reflective coatings, scratch resistance, photochromic lenses, and more depending on the product.

If you have questions about frame size, prescription options, or lens upgrades, our team can help guide you before you place your order. Feel free to chat online or call us 800-227-6342.

Whether you are in active duty, reserves, or veterans, we'd like to extend a site-wide, never expired 20% discount as a token of appreciation for your service. To apply, please fill out our application. It should take up to a day (sometimes within few hours) to verify and send you a discount code. Thank you for your service! Apply here:

Yes — all frames include a 1-year warranty under normal use.

If there’s an issue with your prescription lenses, please contact us within 14 days of delivery and we’ll help resolve it.

Please note:

We cannot cover issues caused by incorrect or outdated prescriptions provided at checkout.

A $10 shipping fee applies for warranty replacements.

Damage caused by misuse, improper handling, or customer error is not covered.

Yes — proof of purchase is required for all warranty claims.

Every pair of glasses from Frame of Choice is crafted with precision and care. If your order doesn’t meet expectations, our streamlined return and prescription remake process ensures you’re taken care of quickly and professionally. Start a return here.

From time of order typically 14 business days.

We provide free shipping for prescription frames/glasses (accessories excluded) for domestic locations via UPS Ground. The service should reach your address in 1-5 business days. For international addresses, the shipping method would be UPS Worldwide Expedited, which takes 3+ business days to reach the destination. PO Box and APO only accept USPS shipment. To take advantage of our complimentary shipping service, please provide us with a physical address at checkout. The First-Class Package Service.

We take great care in packaging your eyewear, but if your order arrives damaged, please reach out to us within 48 hours of delivery so we can make it right.

To help us resolve this quickly, include:

• Your order number
  
• A brief description of the issue
  
• Clear photos of the damaged item and packaging
  

Our team will review your request and arrange a replacement or appropriate solution as quickly as possible.

We recommend keeping all original packaging until your claim is resolved.