You'll first want to pull up your order confirmation email and find the 5-digit order number. Send us an email at customersupport@frameofchoice.com and tell us your order and the change detail. We'll confirm the change if there's still time. Sometimes the order may be in the production process and cannot be changed. 

Simply interact with our chatbot to track it. If you'd like to learn more detail, contact us at customersupport@frameofchoice.com

The confirmation email should arrive in your inbox within a minute of your order placement. Be sure to check your spam and junk folders as email filters may categorize certain emails incorrectly.